Privacy Policy

wi786 Privacy Policy — How We Collect and Use Your Data

This Privacy Policy explains what personal data wi786 collects from players, how it is used, who it may be shared with, and what rights you have over your own information. Please read it alongside the Terms and Conditions.

Last updated: June 2026  |  Applies to all wi786 registered accounts

Your privacy matters to us. wi786 collects only the personal data needed to operate your account, process your transactions, verify your identity, and keep the platform secure. We do not sell your personal data to third-party advertisers.

1 Overview

This Privacy Policy ("Policy") applies to all users of the wi786 platform, including the website at wi786.app and the wi786 mobile application. It describes how wi786 ("we", "us", "the platform") collects, stores, uses, and protects personal data belonging to registered players and visitors.

When you register for a wi786 account, deposit funds, place bets, or use any feature of the platform, you provide us with information about yourself. This Policy explains exactly what that information is, why we need it, and what we do with it. It should be read alongside the Terms and Conditions, which govern the overall agreement between you and wi786.

By registering and using wi786, you acknowledge that you have read this Policy and that you understand how your data is handled. If you are uncomfortable with any aspect of this Policy, you should not register an account or continue using the platform.

wi786 is committed to handling personal data responsibly. We follow the principle of data minimisation — we collect what we need, use it for defined purposes, and do not hold onto it longer than necessary.

2 What We Collect

The categories of personal data we collect from wi786 players are listed below. Not all data is collected in every situation — the data we actually need depends on the specific activity.

Data Category Examples When Collected
Identity Data Full name, date of birth, gender, nationality, CNIC or passport number Registration and identity verification
Contact Data Email address, mobile number, residential address Registration and account management
Financial Data JazzCash / Easypaisa account reference, bank account number, card details (partial), transaction amounts in PKR Deposits and withdrawals
Gaming Activity Bet history, casino game sessions, win/loss records, bonus usage, live casino activity Ongoing during platform use
Technical Data IP address, device type, operating system, browser type, session duration, login timestamps Every platform session automatically
Communications Support chat records, email correspondence, feedback submitted through the app When you contact support or send feedback
Verification Documents Scanned or photographed identity documents submitted for KYC verification When identity verification is requested

Note on financial data: wi786 does not store full card numbers or full bank account numbers on our own servers. Payment data is handled by our payment processing partners using industry-standard security practices.

3 How We Use Your Data

wi786 uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first informing you.

  • Account creation and management: Your identity and contact data are used to create and maintain your wi786 account, verify that it belongs to you, and manage your account settings.
  • Processing deposits and withdrawals: Financial data and identity data are used to process PKR transactions via JazzCash, Easypaisa, Raast, bank transfer, and card payments. This includes confirming that the payment method belongs to the account holder.
  • Identity verification (KYC): To comply with anti-money laundering and fraud prevention obligations, wi786 verifies the identity of players before processing withdrawals above certain thresholds. This involves reviewing identity documents you submit.
  • Platform operation and security: Technical data including IP addresses, device identifiers, and session logs are used to detect fraudulent access, maintain platform security, identify and prevent account abuse, and investigate suspicious activity.
  • Responsible gaming: Gaming activity data is monitored internally to identify patterns that may indicate problem gaming behaviour. This data is used to operate deposit limit tools, session reminders, and self-exclusion features as described in the Responsible Gaming policy.
  • Customer support: Communication records are used to respond to your support queries and to maintain a record of interactions for quality and dispute resolution purposes.
  • Platform improvement: Aggregated, anonymised usage data is used to identify how the platform is being used, which features are working well, and where improvements should be made. This data does not identify individual users.
  • Marketing communications (where consented): If you have opted in to marketing communications, your contact data may be used to send you relevant offers, platform news, and promotional information. You can opt out at any time through your account settings.

5 Who We Share Your Data With

wi786 does not sell personal data to advertisers, data brokers, or any other third parties for commercial purposes. Data is shared only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors: JazzCash, Easypaisa, Raast, banking partners, and card processing providers receive the financial data necessary to process your deposits and withdrawals in PKR. These providers have their own privacy obligations under their respective agreements.
  • Identity verification providers: When KYC verification is required, the identity documents you submit are shared with our verification service provider. This data is used solely for identity confirmation and not retained for any other purpose.
  • Game suppliers: Third-party casino and live casino game providers may receive anonymised session identifiers and game activity data to operate their games on our platform. Full identity data is not shared with game suppliers.
  • Fraud and security services: Technical data including IP addresses and device identifiers may be shared with fraud detection partners to identify and prevent suspicious account activity.
  • Legal and regulatory authorities: Where required by applicable law or a lawful request from an authority, wi786 may be legally required to disclose personal data. We will only do so where the request is lawful and properly made.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of the wi786 business, player data may be transferred to the acquiring entity as part of that transaction. Players would be notified in advance of any such transfer affecting their data.

All third parties who receive wi786 player data are required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

6 Cookies & Tracking Technologies

The wi786 website and app use cookies and similar tracking technologies to operate core platform functionality and, where you have consented, to improve the user experience and analyse how the platform is used.

  • Strictly necessary cookies: These are required for the platform to function. They include session management cookies that keep you logged in during a browsing session and security tokens that protect your account from session hijacking. These cannot be disabled.
  • Functional cookies: These remember your preferences — such as language settings, game lobby filters, and responsible gaming settings you have configured — so that they persist across sessions. Disabling these cookies means your preferences will not be saved.
  • Analytics cookies: With your consent, anonymised analytics data is collected to understand how players navigate the platform. This helps wi786 identify where improvements are needed. This data does not identify you personally.
  • Performance cookies: Used to monitor platform loading times and technical performance. These help us identify and resolve technical issues more quickly.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect the ability of the platform to function correctly.

7 How Long We Keep Your Data

wi786 retains personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable legal or regulatory obligations.

  • Account data: Retained for the duration of your account and for a period after account closure, as required to fulfil any outstanding legal or regulatory obligations.
  • Transaction records: Financial transaction records including deposit and withdrawal history in PKR are retained for a minimum period required for anti-money laundering compliance purposes.
  • Identity verification documents: KYC documents are retained for the period required by applicable anti-money laundering regulations, measured from the date of account closure or the date of the most recent transaction.
  • Gaming activity records: Bet history and casino session records are retained for the period set out in our operational data policy, which takes into account dispute resolution requirements and responsible gaming obligations.
  • Support communications: Customer support correspondence is retained for a reasonable period for quality assurance and dispute resolution purposes.
  • Technical logs: Security-related technical logs are retained for a rolling period appropriate to their purpose and then deleted automatically.

When your data is no longer needed and there is no legal requirement to retain it, it is securely deleted or anonymised so that it can no longer be linked to you personally.

8 Data Security

wi786 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

  • Data in transit between your device and the wi786 platform is encrypted using TLS (Transport Layer Security).
  • Sensitive data stored on our systems is encrypted at rest. This includes financial data and identity verification records.
  • Access to personal data within the wi786 operational team is restricted to personnel who need it to carry out their specific duties. Access rights are reviewed regularly.
  • Our systems undergo regular security assessments to identify and address vulnerabilities.
  • Payment data is handled by PCI-compliant payment processors. Full card numbers and account credentials are not stored on wi786 systems.

No online platform can guarantee absolute security against all possible threats. You also have a role to play — keeping your wi786 password secure, not sharing your login details, and notifying support immediately if you suspect unauthorised access to your account.

In the event of a data breach that affects your personal data in a way that creates a significant risk to you, wi786 will notify affected users as required.

9 Your Rights Over Your Data

As a wi786 player, you have rights in relation to your personal data. These rights can be exercised by contacting the wi786 support team through the platform or app. We will respond to all requests within a reasonable timeframe.

Right of Access

You have the right to request a copy of the personal data wi786 holds about you. We will provide this in a clear format, typically within 30 days of the request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. You can update most account details directly through your account settings, or contact support for assistance.

Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data. This right is subject to our legal and regulatory obligations — for example, we cannot erase financial transaction records that we are legally required to retain.

Right to Restrict Processing

You may request that we restrict how we use your data in certain situations — for example, while the accuracy of the data is under dispute, or where you have objected to processing and we are considering your objection.

Right to Data Portability

For data you have provided to us directly and that we process on a consent or contract basis, you have the right to receive that data in a structured, commonly used format so that it can be transferred to another service if you wish.

Right to Withdraw Consent

Where we are processing your data on the basis of your consent — such as for marketing communications or non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

10 Minors

wi786 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. Registration by a minor is a breach of the Terms and Conditions, and any account found to belong to a person under 18 will be immediately closed.

If you believe that a minor has registered an account on wi786 using false age information, please contact our support team immediately so that we can investigate and take appropriate action.

11 Changes to This Policy

wi786 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable legal requirements, or improvements to our data handling practices. When material changes are made, we will notify registered players by email or through an in-platform notification.

The updated Policy will be published on this page with a revised "last updated" date. Your continued use of the platform after the publication of an updated Policy constitutes your acceptance of the changes. If you do not agree with any update, you should stop using the platform and contact support to request account closure.

We recommend checking this page periodically, particularly when you receive a notification of changes from us.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please contact the wi786 support team. All privacy-related requests are reviewed by the team responsible for data handling.

Email: [email protected]

Support is available 24 hours a day, 7 days a week through the in-platform support channel.

Related documents: Terms and Conditions  |  Responsible Gaming  |  FAQ

wi786's Privacy Commitments to Players

Six straightforward commitments about how wi786 handles your personal data.

We Don't Sell Your Data

wi786 does not sell, rent, or trade your personal data to advertisers, data brokers, or any other third party for commercial gain. Your information is used to operate your account — nothing else.

Minimum Data Only

We collect only the data that is actually needed for account management, payment processing, identity verification, and platform security. We do not collect personal data speculatively or for undefined future uses.

Encrypted in Transit & at Rest

Data between your device and wi786 is encrypted with TLS. Sensitive data stored on our systems — including financial records and identity documents — is encrypted at rest using industry-standard practices.

You Control Your Preferences

Marketing communications and non-essential cookies are opt-in only. You can withdraw your consent at any time through your account settings without it affecting your account or access to the platform.

Clear Retention Limits

wi786 retains your data only for as long as it is needed or legally required. When data is no longer needed and there is no legal retention obligation, it is securely deleted or anonymised.

Your Rights Are Real

Access, rectification, erasure, portability, and withdrawal of consent are all rights you can actually exercise on wi786. Contact the support team with a request and it will be reviewed within a reasonable timeframe.

Ready to Join wi786?

If you are comfortable with how wi786 handles your personal data, register your account today. Deposit in PKR through JazzCash or Easypaisa, bet on cricket and PSL, and play casino and live casino games — all from one secure account.

18+ only. Please play responsibly. Gaming involves real financial risk.